May 21, 2026: VeroSELECT Update - AVM Error Message Improvements

In an effort to further improve the usability of VeroSELECT, we have made minor modifications to how AVM error messages are returned.

The mapping below outlines the changes we have made. Anything not shown here will return the same response as it does today. 

Thank you for your continued support and if you have any questions, please contact us!

 NEW ERROR MESSAGE [Old ERROR MESSAGE]

Order Unsuccessful - Cascade Criteria Failed [OLD: Acceptance Criteria Failed]
Order Unsuccessful - Outside of defined cascade criteria [OLD: Rule execution error. Contact Veros for assistance.]
Order Unsuccessful - Error in Calling Service [OLD: Error in Calling Service]
Order Unsuccessful - Service Timed out [OLD: Service Timed out]
Order Unsuccessful - Authentication Failed [OLD: User does not have access to this service]
Order Unsuccessful - Authentication Failed [OLD: Invalid Permission]
Order Unsuccessful - Unknown error occurred [OLD: NULL]
Order Unsuccessful - Custom Vendor AVM Response [OLD: Service in Error - Custom Vendor AVM Response]
Order Unsuccessful - Address Not In Database [OLD: Address Not In Database]
Order Unsuccessful - Insufficient data to produce a valuation [OLD: Insufficient Information]
Order Unsuccessful - Invalid Property Type [OLD: Invalid Property Type]
Order Unsuccessful - Value Out Of Range [OLD: Value Out Of Range]
Order Unsuccessful - Multiple Matches Found [OLD: Multiple Matches Found]
Order Unsuccessful - Address Out Of County Coverage [OLD: Address Out Of County Coverage]
Order Unsuccessful - Unable to evaluate the report [OLD: Unable to evaluate the report]

Upcoming Maintenance Notifications:

 The VeroSELECT platform may be unavailable due to scheduled maintenance on the 3rd THURSDAY of the Month from 7pm PT to 11pm PT unless otherwise noted. 

Veros Customer Support Email Us: Support@veros.com | Call Us: 866.458.3767, Option 3